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UTILITY BILLING
The main functionality of the Utility Billing department is to ensure that accounts with consumption exceptions are reviewed, and all accounts are billed, statements are printed, and mailed out as scheduled by the assigned billing cycle. The accounts billed include, and are not limited to the following McAllen Public Utility services: Water, Wastewater, Sprinkler, and Reuse; in addition to Sanitation services from the Public Works division, and Drainage Fees from the Engineering Department.
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