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CUSTOMER SERVICE

McAllen City Hall

1300 Houston Ave.

McAllen, TX 78501

Phone: 956-681-1600

Wastewater Problems:

8am–5pm 956.681.1750

Emergency (After Hrs/Weekend)

Water: 956.681.1717

Wastewater: 956.648.4010

MAILING ADDRESS

P.O. Box 280

McAllen, TX 78505-0280

BUSINESS HOURS

Main Lobby

Customer Service & Payments

Monday – Friday: 8AM to 5PM

DRIVE THRU

Payments Only

Monday – Friday

7:30AM – 5:30PM

AUTOMATED PAYMENTS

956.681.1600 (Choose option 1)

Available 24/7 for Payments Only

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