Our offices will be closed Thursday, November 25, 2021 for the Thanksgiving holiday. Regular hours will resume Friday, November 26, 2021.
Water Transmission and COVID-19 & FAQ’s
Please click the links below for information regarding the corona virus and its transmission via water/waste water treatment:
Services and inquiries continue by phone at (956) 681-1600 or e-mail email@example.com.
Payment options available to the public are:
McAllen City Hall drive-thru
Substation locations – all HEB stores
Automated Payment System (IVR)
956-681-1600 (Choose option 1) – Available 24/7 for Payments Only
With our mobile app you will not only save time, but you will avoid late fees and disconnections. Available to download free on the App Store or get it on Google Play.
McAllen Public Utility Blog
MPU Commitment To Our Customers
We will treat customers with courtesy & respect at all times. Listening to & understanding our customers’ concerns is our priority. We will exceed customer’s expectations.