Requests to transfer service to another location can be made only by the account holder or any authorized person on the account. There is a $25.00 connection fee per meter and your deposit will be transferred from your existing account to the new location. There are two ways to transfer your service.
- Phone – In order to authorize the transfer the account holder will be asked to verify their driver’s license with a Customer Service representative.
- In person – Please visit our lobby Monday-Friday from 8AM-5PM with your valid picture ID.
Any past due balance on your existing account needs to be paid before we can transfer service to another location.