Directory

Department Address Business Hours Phone Number
Customer Relations  McAllen City Hall Main Lobby
1300 Houston Avenue
McAllen, TX 78501
 Monday – Friday from 8:00 a.m. to 5:00 p.m.  (956) 681-1600
Administration McAllen City Hall
2nd Floor
1300 Houston Avenue
McAllen, TX 78501
Monday – Friday from 8:00 a.m. to 5:00 p.m. (956) 681-1630
Utility Engineering  McAllen Development Center, 2nd Floor
311 N. 15th Street
McAllen, TX 78501
Monday – Friday from 8:00 a.m. to 5:00 p.m.
Closed for lunch from 12:00 p.m. to 1:00 p.m.
(956) 681-1770
Wastewater System Division  4100 West Idela Ave.
McAllen, TX 78503
(956) 681-1750
Fax: (956) 681-1754
Wastewater Collections  4100 West Idela Ave.
McAllen, TX 78503
(956) 681-1755
After Hours: (956) 648-4010
Industrial Pre-Treatment  4100 West Idela Ave.
McAllen, TX 78503
(956) 681-1760
Fax: (956) 681-1766